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Safety & Trust

We take your safety very seriously. Read these guidelines to protect yourself when searching for a property or dealing with owners.

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Important warning

Never pay any money online or before seeing the property in person. Mir'ah never asks you for any payments. If someone asks you to pay a fee to "reserve" a property, it is a scam.

Safety guidelines

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Never pay before the viewing

The most important rule: never pay any amount — deposit, rent, or fees — before you see the property in person and confirm the owner's identity.

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Look for the verification badge

Verified owners carry a blue badge ✅. This means we have confirmed their identity by phone and ID.

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Verify the phone number

Call the owner before visiting. If the number goes unanswered or you get redirected to someone else, that is a warning sign.

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Beware of internet photos

Some scammers use photos from the internet for fake properties. Ask for recent photos or a live video before visiting.

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Sign an official contract

For any rental or sale, sign an official contract certified by a lawyer or an accredited notary. Don't rely on a verbal agreement.

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Bring someone with you

Try to bring someone you trust to the first viewing. If possible, hold it during daylight hours.

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Verify property ownership

For a sale, verify the title deed (Tabu) at the Land Registry to make sure the seller is the true owner.

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Report suspicious listings

If you find a suspicious listing or encounter fraud, use the "Report" button on the listing page. We follow up on every report seriously.

How does Mulk protect you?

Owner verification: We verify owners' identities by phone and ID card before granting them the "Verified" badge.
Hidden phone numbers: The owner's phone number stays hidden until you log in, which cuts down on fake calls.
Report button: Every listing has a report button. We follow up on every report within 24 hours and remove violating listings.
Listing review: New listings are reviewed. Listings that receive multiple reports are suspended automatically.
Full encryption: All data is encrypted and protected. We never share your personal information with any third party.

Ran into a problem?

Contact us directly if you encounter fraud or a problem on the platform.

Email us at safety@mulk.ps